What iPads Does LuxePort Support?
iPad Mini 4/5th gen
iPad Air 1, Air 2, Pro 9.7", 5th gen, 6th gen.
iPad Pro 10.5", iPad Air 10.5 3rd gen, iPad 10.2 7th gen.
How do I remove my case?
Please watch the below video by clicking here.
Can I Stil use the Microphone and Speakers in LuxePort?
Yes, LuxePort is designed to still provide access to the iPads Speakers, Microphones, and Power Button.
Can I plug in my own charger while my iPad is in LuxePort?
No, the iPad would have to be removed from the LuxePort Case to access the iPads Lightning Port.
Can I use LuxePort on a LaunchPort WallStation?
No, LuxePort uses a conductive charging technology which is different than LaunchPort. If you would like to upgrade your LaunchPort system, you can purchase the LuxePort Wall Plate Adapter kit which is specifically designed as a direct replacement for LaunchPort keeping the existing footprint and mounting hardware used in LaunchPort. You have the option of running a new Cat5 cable to power the LuxePort system or using the existing 2 conductor wire [previously used by the LaunchPort in addition to purchasing a 24V 1A power supply.
Do You Make a LuxePort for the iPad Pro 12.9"?
Not at this time.
Can I use PoE to Power the LuxePort WallStation?
Yes, LuxePort was designed with PoE in mind. The LuxePort WallStation uses the same iPort PoE Splitter found in SurfaceMount which can be powered by PoE through the RJ45 jack or 24V via 2 conductor wire and a 24V 1A power supply.
How do I Clean my LuxePort Case or Charging Station?
The LuxePort Case and Charging Stations can safely be cleaned with an alcohol pad without affecting the paint color or soft touch finish.
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