IPORT
This support section is the knowledge base for IPORT support topics, App Notes, FAQs, Tips and more. For more information, photos, manuals and documents, you can also visit www.iportproducts.com/resources For a comprehensive resource center for all IPORT Products.
IPORT CONNECT PRO
IPORT General
- Clean, Sanitize, and Disinfect IPORT Products
- How to identify compatible iPort products for your iPad
- iPad Battery Expansion Note
- Does the new 10.2-inch iPad work with 9.7-inch IPORT products
- Apple Compatibility with IPORT Products
- CONNECT Case and Dock FAQ
LUXE
LAUNCH (Legacy)
- Can I hardwire the Wallstation to AC power?
- Can I power the WallStation with PoE?
- Can I use CAT5 or CAT6 cable to power my LaunchPort?
- Can I use the WallStation with a yacht, aircraft or vehicles 12V DC circuit?
- Does LaunchPort charge my iPad in the same amount of time as my Apple Power Adapter?
- How do I clean my LaunchPort products?
Surface Mount
- iPad 7th gen 10.2-inch Compatibility
- Surface Mount iPad Compatibility Update
- Surface Mount Hard Wire Network Diagram
- Surface Mount Wiring Guide
- Surface Mount Data Sheet
- Surface Mount Glass Mounting Kit Best Practices
Surface Mount with Buttons (Legacy)
Charge Case & Stand (Legacy)
- My Charge Case and Stand has stopped working, what do I do?
- My Charge Case and Stand does not appear to have a power connector for my country. What do I do?
- What are the openings on the bottom of the Charge Case?
- What kind of headphones can I use with my Charge Case?
- Can I buy just a Stand separately?
- Can my iPad be removed from the Stand?
xPRESS (Legacy)
- xPRESS Firmware Update 1.4.0.22
- xPRESS Firmware Change Log
- xPRESS Compatibility with Sonos S2
- xPRESS Audio Keypad not holding a charge
- xPRESS Software Change Logs
- xPRESS LED Blink Language
Table Mount (Legacy)
LAUNCH with Buttons (Legacy)
- Do I need to use a Lutron system to work buttons?
- Do Sleeve buttons work via IR or Bluetooth?
- Do you offer custom button labeling?
- How do I program Sleeve buttons to work with my control system?
- How long does the LaunchPort with Buttons battery last?
- I would like to use Sleeve Buttons in Europe. What do I need?
Control Mount (Legacy)
- Can I buy replacement parts fort the Control Mount?
- Can I plug a line out into the headphone jack of the iPad?
- Can I use CAT5 or CAT6 wire to remotely power my Control Mount?
- Can I use the Control Mount outside?
- Can I use the iPad Air with the CM-IW2000 V2?
- Can I use the Mic and Speaker from the iPad while in the Control Mount?
IW/FS-2 Series (Legacy)
- FS-2 Series Balanced Audio and Video Kit Manual
- FS-2 Series FAQs
- FS-21 22 Manual
- FS-23 Manual
- IW Pin-Out and Wire Assignment
- IW Stud Mount Bracket Instruction Manual